FAQ – Order & Payment
FAQ – Ordering & Payment
Everything you want to know about placing an order, payment methods, discount codes, and your account at The Style Of Morocco.
🛒 Ordering
How do I place an order?
- Choose your product(s) and add them to your shopping cart
- Click "Checkout"
- Enter your delivery address
- Choose your payment method
- Confirm your order
You will immediately receive a confirmation email with your order summary.
Can I place an order without an account?
Yes! You can simply order as a guest without creating an account. If you want to easily find and track your orders, we recommend creating an account.
Can I place multiple products in one order?
Yes, you can add as many products as you want to your shopping cart and check out all at once. This also helps you qualify faster for free shipping from €50!
Can I change an order after placing it?
Orders can be changed as long as they have not yet been shipped. Please contact us as soon as possible via our contact page with your order number.
How do I know if my order has been placed successfully?
After a successful order, you will immediately receive a confirmation email at the email address you provided. Please also check your spam folder if you do not receive an email.
💳 Payment Methods
Which payment methods do you accept?
We accept the following payment methods:
- iDEAL — fast and secure payment via your own bank
- Credit card — Visa, Mastercard, and American Express
- PayPal — pay via your PayPal account
- Bancontact — for customers in Belgium
- Shop Pay — fast checkout with saved details
- Apple Pay / Google Pay — pay with your phone
Is paying at The Style Of Morocco safe?
Yes, absolutely. All payments are processed via a secure SSL connection. We do not store any payment data — all transactions are processed by our certified payment provider.
Can I pay afterwards?
At this moment, we do not offer post-payment options. All orders are paid in advance.
In which currency can I pay?
All prices on our webshop are in euro (€). Payment also takes place in euros.
🎫 Discount Codes
How do I use a discount code?
- Add your products to the shopping cart
- Go to the checkout page
- Enter your discount code in the "Discount code" field
- Click "Apply"
- The discount will automatically be deducted from your total amount
Can I combine multiple discount codes?
No, only one discount code can be used per order. Discount codes cannot be combined with other promotions or offers, unless stated otherwise.
My discount code isn't working — what now?
Check the following:
- Is the code entered correctly (mind capitalization)?
- Is the code still valid (not expired)?
- Does your order meet the minimum requirements for the code?
- Has the code been used before?
Can't figure it out? Contact us via our contact page.
How do I receive discount codes?
Sign up for our newsletter and immediately receive a discount code as a welcome offer. We also regularly send exclusive offers to our loyal customers!
👤 My Account
How do I create an account?
Click on the account icon in the top right corner of our website and choose "Create account". Enter your name, email address, and a password — done!
What are the benefits of an account?
- Easily find and track orders
- Save delivery addresses for faster checkout
- Overview of your order history
- Faster returns through your account
I forgot my password — what now?
Click on "Log in" and then on "Forgot password". Enter your email address and you will receive a link to reset your password.
How can I change my account details?
Log in to your account and go to "Account settings". Here you can adjust your name, email address, password, and delivery addresses.
Can I delete my account?
Yes, please contact us via our contact page with the request to delete your account. We will process this within 5 business days in accordance with AVG/GDPR legislation.
💛 Still have a question?
Is your question not listed? Feel free to contact us — we are happy to help!